Terms of Service

Last updated: April 06, 2017

These Terms of Service ("Terms", "Terms of Service") govern your relationship with http://heregrant.com website and all subdomains (the "Service") operated by Heregrant Ltd. ("us", "we", or "our").

Heregrant Ltd. is a VAT-registered limited liability partnership based in Cyprus.
Registration no.: HE361307
4, Panteli Katalari Str.,
2413 Nicosia,

Please read these Terms of Service carefully before using the Service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Technical Requirements

Our Service is accessed over the world wide web. Typical hardware/software requirements for the successful use of our Service follow:

Type and Range of Service

The Service provided by Heregrant through hms.heregrant.com, known as the Hotel Management System (HMS) is an online small-to-medium hotel management comprehensive software system covering the following operational functions:

More features will be added to the HMS as the system evolves.

Service Agreement

A Service Agreement between Heregrant Ltd. and any second party wishing to use our Service is reached as follows:

Payment methods accepted are: Credit card, Debit card and bank wire transfer.

Period of Validity & Cancellations

The period of validity of the Service Agreement between Heregrant and the Customer is determined by the period of contract selected by the Customer at the time of payment. At this time, only annual contracts are available. An annual contract is valid for a period of exactly one calendar year from the day on which the payment for the Service was received by Heregrant.

A cancellation of the Service Agreement and a refund of the amount paid by the Customer (minus expenses) is possible if such a cancellation request is made in writing up to 30 days from the day of initial payment and sent to info@heregrant.com. Refunds will be made through the same channel that was used to pay for the Service. No refunds are possible 30 days after payment.

If more than 30 days from the day on which payment was received for the Agreement have elapsed, the Agreement can be terminated by the Customer by sending a formal request for termination by the user who registered for the Service initially. Terminations are final and irrevocable.

Auto-renewal of the Agreement is not available. The Customer will be notified of the pending expiry of their Agreement before the date of expiry and will be given the opportunity to renew the Agreement by making a payment in advance. Renewals for which the payment was received ahead of the current Agreement's expiry date will result in a new yearly Agreement, valid as of the date of expiry of the current Agreement.


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.


Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Heregrant Ltd. and its licensors. The Service is protected by copyright, trademark, and other laws of both the Cyprus and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Heregrant Ltd..

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Heregrant Ltd..

Heregrant Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Heregrant Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may do so by explicitly writing to us (see section "Period of Validity & Cancellations" above).

If you simply discontinue using the Service, please be advised that your Account will be automatically terminated and all data deleted, three months after the expiry of the latest relevant valid Agreement between you and Heregrant.

Limitation Of Liability

In no event shall Heregrant Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Heregrant Ltd. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Cyprus, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Complaints and Wrong-doings

All customer service issues, including complaints and the reporting of alleged wrong-doings, should be addresses in writing to: Heregrant Ltd. Customer Service Representative info@heregrant.com

Contact Us

If you have any questions about these Terms, please contact us.